Customer Service

This site is hosted by Yahoo! Store.

Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

E-Mail

aframestokyo@yahoo.com

 

Phone Number

+1(808)679-1655
Please send us e-mail at first, and then we will let you know how many hours different from your location, because many people call us middle of night often. We are 5 hours behind of U.S. east coast and two to three hours different from U.S. west coast.

 

Shipping Information

[Domestic Shipping in USA]

  •   FREE SHIPPING for more than $60 purchased (except Alaska shipment).
  •   If the purchased item is less than $60, it is $6.10 by US Postal Service Priority Mail.

[US Postal Service Priority Mail]

Estimated delivery 3-6 days with Signature confirmation and insurance.
We do international shipping worldwide by weight by US Postal Service,
First Class International or Priority Mail International.

Refund, Returns and Cancellation Policies

  •  Item must be returned within: 7 Days Refund will be given as: Money Back
  •  If the item was applied with free shipping, we will refund the purchased price of the item minus the shipping fee.
  •  If the item was paid the shipping fee, we will refund the purchased price of the item

Returning address:

Aframes Tokyo

 

USA

Sales Tax

Charges sales tax for items shipped to: HI* (4.71%). * Tax applies to subtotal.